1. Copy the sample refund form and send it to your team by e-mail to 2xu_support@eshopworld.com

2. You will receive a return label via email within one business day

3. Fill out the return form enclosed with the delivery

4. Send the goods you want to return to us, and the completed return form, in a box suitable for shipping. We recommend that you use the same shipping material in which we sent you your order.

5. Stick the return label, which you have received from us via e-mail, on the package

6. Hand over the package to a DHL parcel store or conveniently to the letter carrier at your front door

Sample refund form:

(If you want to cancel the contract, please fill out this form and send it back.)

– I/we hereby revoke ___________ the contract concluded by me/us ___________  (ordering number).

– Name of the consumer(s)
– Address of the consumer(s)
– Order number of the consumer(s)
– Date.